For some reason, currently when a user who is not in US trying to access their website at http://www.oqo.com, user will be redirected to http://www.oqo.com/intl/ which shows their international resellers.
For this reason, user cannot access the knowledge base support page anymore. (We was able to visit the site before)
Some user suggest us to use a US base proxy to bypass the redirect, which I think it is too much trouble, thanks to bookmarks, I am able to access the page by http://support.oqo.com/cgi-bin/oqo.cfg/php/enduser/std_alp.php, the URL still exist, OQO just redirect the main index and products page to /intl/.
If you need more info, help, details on OQOs, pay a visit, the knowledge base is very informative.